WyndhamGreen’s Sustainability Effort Benefits Consumers and the Lives of Future Generations

Wyndham Worldwide (NYSE:WYN), one of the world’s largest hospitality companies, with its commitment to global sustainability proudly announces “WyndhamGreen Kids,” a program designed to teach children ages three to fourteen about our environment, our community, and our world. Children from all around the world will be able to learn how to take care of our planet using our six core strategies: Energy conservation, Water conservation, Recycling/re-using, Education, Community Involvement, and Innovation.

Wyndham Worldwide is celebrating Earth Day by educating kids about sustainability locally at its headquarters in Parsippany, NJ as well as nationally through the WyndhamGreen Kids website where children can find workbook activities and hands-on activities arranged by their local environmental organizations.

“We are proud to be one of the first hospitality companies to launch a dedicated sustainability program for children,” said Faith Taylor, Wyndham Worldwide vice president, sustainability and innovation. “This program is just one pillar of Wyndham’s overall commitment to sustainability. As a global company, we are committed to conserving resources, preserving natural habitats and preventing pollution in order to meet the needs of our customers and the lives of future generations.”

WyndhamGreen by Wyndham Worldwide, the company’s recently launched sustainability program, is seizing the opportunity to manage energy consumption as a part of the Company’s overall green strategy across its businesses and brands, which together encompass nearly 70,000 properties in 100 countries. Due to its numerous brands, properties and distribution points, WyndhamGreen is expected to have a large impact on the Company’s overall carbon footprint.

The recently released WyndhamGreen Global Best Practices document showcases the company’s initiatives in energy and water conservation, recycling, education, community programs and innovation. Kicking off the company’s commitment is Wyndham Worldwide’s Silver LEED certified 250,000-square-foot headquarters, located in Parsippany, New Jersey. The building is expected to reduce water, energy and waste by 10 to 30 percent. The Company also recently received the “Green Pioneer” award from ConEdison Solutions for purchasing 100 percent of the building’s electricity from wind generation.

Wyndham Hotel Group, the world’s largest hotel company with more than 7,000 hotels and 11 brands, is implementing the EarthSmart linen reuse program to save resources and operational costs. The company’s Super 8®, Howard Johnson®, Travelodge®, Days Inn® and Ramada® brands currently participate.

The Wyndham Hotels and Resorts brand developed uniforms spun from recycled plastic bottles. Each uniform requires 66 percent less energy and 90 percent less water to produce than a standard uniform. The upscale hotel chain’s Wyndham ClearAir(sm) initiative features allergy-friendly rooms designed at improving air quality. The Wyndham chain also incorporates ecologically-friendly initiatives including use of energy-efficient compact fluorescent lighting; low-flow water practices; EarthSmart guest linen reuse program; Starbucks® organic coffees in its restaurants; guestroom key cards made from recycled material; biodegradable guest laundry bags; and numerous recycling efforts.

Wyndham Exchange & Rentals, the worldwide leader in vacation exchange and the European leader in vacation rentals, saved 1.3 million kilowatts annually at its Parsippany headquarters and Indianapolis call center by replacing lighting fixtures and bulbs and installing motion sensors to control lighting and heating, ventilation and air conditioning units. Last year, RCI was the first in the vacation exchange industry to begin printing all of its resort directories and Endless Vacation magazines for members on FSC (Forest Stewardship Council) paper. RCI also converted vacation confirmations and notifications to members from direct mail to e-mail, saving more than 5 million pieces of paper and an estimated 435 trees.

Wyndham Vacation Ownership, the world’s largest vacation ownership business, provides low- and no-phosphate laundry and dish detergent in its resorts, an initiative that has reduced pollutants by 90,000 pounds since its inception in 2008.

Wyndham Vacation Ownership’s Asia Pacific division developed a sustainable destination resort on the Australian island Tasmania that practices conservation of biodiversity and restoration of the natural habitat. The resort utilizes a state-of-the art wastewater treatment plant, and its villas were designed to resemble sea shells to fit into the environment.

Globally Wyndham Worldwide received recognition in Two Tomorrows Top 10 Sustainable rankings. In Europe, Wyndham’s Exchange & Rental Holiday Cottages Group was awarded the Green Tourism Business Scheme (GTBS) Silver Award, which is the United Kingdom’s recognition for green tourism. While in the United States, Wyndham was named to Newsweek’s Green Ranking as one of the top 100 greenest companies in America and was just recently announced as a finalist in the USGBC’s fourth annual “Building a Greener New Jersey” award, which will be announced on May 20, 2010. Wyndham Worldwide is one of three finalists in the Corporate Commitment category.

About Wyndham Worldwide Corporation
As one of the world’s largest hospitality companies, Wyndham Worldwide offers individual consumers and business-to-business customers a broad suite of hospitality products and services across various accommodation alternatives and price ranges through its premier portfolio of world-renowned brands. Wyndham Hotel Group encompasses approximately 7,110 franchised hotels and approximately 597,700 hotel rooms worldwide. Wyndham Exchange & Rentals offers leisure travelers, including its 3.8 million members, access to over 65,000 vacation properties located in approximately 100 countries. Wyndham Vacation Ownership develops, markets and sells vacation ownership interests and provides consumer financing to owners through its network of over 155 vacation ownership resorts serving over 820,000 owners throughout North America, the Caribbean and the South Pacific. Wyndham Worldwide, headquartered in Parsippany, N.J., employs approximately 25,000 employees globally.

For more information about Wyndham Worldwide, please visit the Company’s web site at www.wyndhamworldwide.com.

Brings Flexibility to Measuring “Net Promoter Score” says GM

Bill Morris, Managing Partner of  Mobius Vendor Partners, (MVP) an Indianapolis-based company that provides business process management and market research services to companies, associations and non-profit organizations, has announced that  CustomerCount,© an On-Line Feedback System has been selected by Breckenridge Grand Vacations as a instrument for monitoring and measuring guest and resort experiences.

Located in Breckenridge, Colorado, Breckenridge Grand Vacations was formed in 2007, serving as the developer, owner and operator of three Breckenridge Resorts; Gold Point Condominiums, Grand Timber Lodge, and its newest resort, the Grand Lodge on Peak 7. Breckenridge Grand Vacations has also been recognized as one of the most successful independent developers in the industry.

Kit Armour, General Manager at Breckenridge Grand Vacations says “CustomerCount® was selected to use for immediate customer feedback to provide summary data to help establish our ‘net promoter score.’ “
The Net Promoter® score allows you to categorize customers into three groups based on their willingness to recommend your company or product to a friend or colleague:

•    Promoters (score 9–10) are loyal enthusiasts who will keep buying and refer others, fueling growth.
•    Passives (score 7–8) are satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
•    Detractors (score 0–6) are unhappy customers who can damage your brand and impede growth through negative word-of-mouth.

Kit Armour says “Mobius Vendor Partners (developers of CustomerCount®) developed the on-line feedback system with a thorough knowledge of timesharing and its various components.  For instance, our Director of Guest Relations uses the real-time response of CustomerCount® to address any guest concerns immediately.  We also can follow up post timeshare tour to zone in on positive and negatives that allow us to make our sales experience better for our guests.  The bottom line is that MVP has been around our industry for more than a decade and its inherent understanding of the timeshare model gives developers like us the ability to be flexible in using this tool. “

The CustomerCount® program, developed initially by MVP for its client RCI, collects and measures customer feedback through branded, customized surveys formulated to measure the quality of the entire customer experience from reservations and sales through to the vacation stay itself. CustomerCount tracks three primary components:  the reservation experience, the sales experience and the vacation experience.

CustomerCount® is fully transparent to members, owners and guests.  The process begins with Email invitations and reminders and continues through to on-line reporting and analysis 24/7. It may be customized for use by shared ownership resort developments, as well as other businesses.

Morris says “the timely consistency of the process allows management to identify problem trends and needs; pinpoint challenges most significant to prospects, customers and/or guests; target improvement efforts and increase customer satisfaction levels by creating benchmarks and monitoring improvement.”

Mobius Vendor Partners is a ten year old business process design and management company specializing in servicing the needs of the timeshare industry.  Mobius principals are active in ARDA through sponsorships and committee memberships.  Robert Kobek RRP is a member of the Board of Trustees of the ARDA International Foundation.
For more information visit www.mobiusvp.com or call 317-816-6000.

World’s largest vacation exchange company celebrates employee wellness initiative with NBC’s ‘The Biggest Loser’ season four winner, Bill Germanakos

Employees of RCI, the global leader in vacation exchange and one of the Wyndham Worldwide family of companies (NYSE: WYN), did more than send families on dream vacations in recent weeks. Many of them lost a combined total of more than 1,800 pounds in the Carmel office’s 12-week wellness contest, an initiative designed to encourage RCI employees to live a healthier lifestyle by incorporating fitness and a proper diet into their daily routines. Impressed with their efforts, Bill Germanakos, season four winner of NBC’s hit series “The Biggest Loser,” visited the site to celebrate participants’ success.

As an added motivation to participate in the program, every pound shed by an associate will equate to a pound of food donated by RCI to Gleaners Food Bank of Indiana, Inc., a not-for-profit organization that strives to secure, store and redistribute donated food to more than 400 charities. All food will be donated in time for the Christmas holiday.

“This contest has created a tremendously positive buzz among our associates,” said Gordon Gurnik, president of RCI North America. “What started out as a fun idea among a few associates quickly grew to a contest involving more than 270 associates looking to incorporate healthier activities into their day-to-day lives. Because of the fantastic response, we’re planning to roll it out at other RCI offices in 2010.”

Each week, teams consisting of RCI associates with similar fitness levels and health histories participate in a weigh-in. At the end of the contest on December 11, the person on each team that lost the greatest percentage of body weight will receive $500 and the person who lost the greatest percentage of body weight overall will receive $1,000. Throughout the 12-week contest, participants have been awarded fitness-functional gifts courtesy of ProMotion Fitness, the professional health-fitness management team coordinating the weigh-ins and providing coaching sessions, fitness classes, nutritional guidance, personal training and psychological assistance to participants.

About RCI
RCI is part of Wyndham Exchange and Rentals, the worldwide leader in vacation exchange and the European leader in vacation rentals with exclusive access for specified periods to more than 73,000 vacation properties in approximately 100 countries. Wyndham Exchange and Rentals is comprised of vacation exchange, including RCI, the worldwide leader in vacation exchange and provider of travel services to businesses and consumers and The Registry Collection program, the world’s largest luxury exchange program; vacation rentals, including Endless Vacation Rentals, Landal GreenParks®, Novasol®, and other renowned vacation rental brands, through which vacationers can rent a variety of property types, from city apartments to villas; and NorthCourse® Leisure Real Estate Solutions, an international leader in providing a full spectrum of advisory, research, and asset management services. Wyndham Worldwide Corporation is one of the world’s largest hospitality companies with leading brands in lodging franchising, vacation ownership, vacation rentals and vacation exchange. For additional information visit www.grouprci.com or the media center of www.wyndhamworldwide.com.

For additional information on the services offered to developers by RCI and how they can add potential value to leisure real estate projects, visit www.grouprci.com.

Becomes Manager of Information Systems Operations Management

Mobius Vendor Partners (MVP) an Indianapolis-based company that provides business process management and market research services to companies, associations and non-profit organizations has named Matthew R. Morris to the newly created position of Information Systems Operations Management.

His duties include managing CustomerCount® survey deployment for MVP’s clients, IT infrastructure and overseeing website development.

Matthew holds a Bachelor of Science in Information Systems from Ball State University.   He also holds a specialized Recording Arts Degree from Full Sail University in Winter Park, Florida.  Prior to joining the MVP-Customer Count  team Matthew worked in the  entertainment industry for nine  years as a recording engineer and later as a live sound and lighting technician.

“We became familiar with Matt Morris’ talent and expertise through our association with the Ball State Miller College Business Information Systems Advisory Board,” said Bob Kobek, RRP, President of Mobius VP, LLC. D/B/A Mobius Vendor Partners.  “He is particularly focused on the technology of Customer Count®, MVP’s ©, ground breaking on-line feedback system for monitoring and measuring the sales, guest and resort experiences.”

Matt Morris, who is also CompTia  A+ N+ Certified, makes his home in Indianapolis.  An avid golfer, Matt also enjoys shooting pool.  While in the entertainment industry Matthew was able to earn a screen credit for a major motion (Bats by Destination Films) picture release and several album credits.  These days he has an extensive collection of DVDs.
Mobius Vendor Partners is a ten year old business process design and management company specializing in servicing the needs of the timeshare industry.  Mobius principals are active in ARDA through sponsorships and committee memberships.  Robert Kobek RRP is a member of the Board of Trustees of the ARDA International Foundation.
For more information visit www.mobiusvp.com or call 317-816-6000.

Indianapolis-based company provides business process management and online survey solutions

Mobius Vendor Partners, LCC, (MVP) has announced that the Indianapolis-based company has marked its tenth year providing business process management and online survey solutions to companies, associations and non-profit organizations.

The company was founded in 1999 and since that time as served their clients in many capacities primarily as offering management advisory services focusing on process development and project management.  With a reputation for staying current with industry trends and its changing business requirements, MVP roster of available services includes business planning, financial analysis, market research, marketing management, process improvement and business relationship management.

Most recently, MVP created CustomerCount®, an Online Feedback System which tracks the reservation, sales and vacation experiences.

Robert A. Kobek, RRP, MVP’s President, began his career as the Indiana Liaison for U.S. Senator Vance Hartke and then spent two years as Director of Special Projects for the Indiana General Assembly Speaker of the House.  His ownership of AMI Telemarketing, Inc. was the beginning of his expertise as B2B marketing professional.  He has been named as a member of the “Outstanding Young Americans.”  Kobek founded Mobius in 1999 which is well known for its strategic business process management for the hospitality and resort industry. Kobek also serves on several ARDA committees.

Over his career, managing partner of MVP, William Morris, CPA, had direct responsibility for turn-around situations, several start-ups, capital funding, acquisitions and large-scale planning and development assignments.  Bill was also Vice President of Finance, Planning and Development for Resort Condominiums International which saw its revenues increase from twenty-fold to over $350 million during his 10-year tenure. Morris has also held the position of CEO for a high net worth Family Office, with management and oversight responsibilities for business, traditional and venture investments.

Since founding Mobius Vendor Partners, Kobek and Morris have grown their staff to 17 and a client base of over $5,000,000.  The MVP management team is well known for their technological expertise and management relationship skills and frequently called upon to speak at industry events around the county.  Bob Kobek is the current Chair of the Board of Advisors of the Information Services and Operations Management Advisory Board, Department of Miller College of Business at Ball State University and Women in the Industry.

Some of MVP’s and CustomerCount’s clients over the years include RCI, The American Telemarketing Association, Diamond Resorts International, The American Resort Development Association, Calderon Textiles, Royal Aloha Vacation Club, Golden Rule Insurance Company, and others companies in and outside of the timeshare industry.
For more information visit www.customercount.info or www.mobiusvp.com or call 317-816-6000.