Applications have been made to the UK High Court in relation to the proposed mergers of Diamond Resorts (Europe) Limited with three of its wholly-owned subsidiaries, Diamond Resorts Spanish Sales S.L., Diamond Resorts Tenerife Sales S.L., and Diamond Resorts Balearic Sales S.L. in accordance with The Companies (Cross-Border Mergers) Regulations 2007 (“Merger Regulations“).

Pursuant to regulations 10 and 12  of the Merger Regulations the merger plan and directors’ report in relation to each of the three mergers are available to download on the Diamond Resorts’ website by clicking here.

Diamond Resorts International® promotes eco-awareness as resorts worldwide produce sustainable gardens

Diamond Resorts International® (Diamond), a global leader in the hospitality and vacation ownership industries, continues its global sustainability efforts through the cultivation and utilization of local fruit, vegetable and herb gardens at resorts worldwide. Ka‘anapali Beach Club in Maui, Hawaii, The Historic Powhatan Resort in Williamsburg, Virginia and Vilar do Golf in Algarve, Portugal each utilize on-site sustainable gardens for everyday cooking in resort restaurants.

The use of these gardens enhances the natural environment while benefiting the ecosystem and local economy. Minimal chemical pesticides and fertilizers are used during production and the installation of underground watering systems decreases water waste and eliminates runoff. Each garden boasts unique features and hosts an array of fresh produce native to the area while specific to the cultural cuisine and restaurant offerings. In addition to cooking benefits for the restaurants, the gardens have also proven useful as an educational tool for guests and children as they are allowed to tour the gardens, pick fresh ingredients and participate in cooking demos.

The rest of this article is for registered users only.
Login now or Register Free Here for full access to all articles, groups and forums.

Diamond Resorts International® Chairman and CEO addresses more than 5,000 attendees at International Pow Wow 2011

Chairman of the Board of the Corporation for Travel Promotion (CTP), Stephen J. Cloobeck, announced to more than 5,000 attendees at International Pow Wow 2011 in San Francisco that the U.S. marketing budget had reached a combined half billion dollars and that America was ready to compete for tourists with a global marketing strategy.

Stephen J. Cloobeck revealed that the CTP had a $200 million budget to promote the U.S., and when combined with the work of the individual convention and visitor bureaus, meant there was now a half billion dollars available to carry out strategic marketing initiatives for U.S. travel and tourism.

The rest of this article is for registered users only.
Login now or Register Free Here for full access to all articles, groups and forums.

Global hospitality and vacation ownership company commits to service excellence through branded hospitality experience

DIAMOND RESORTS INTERNATIONAL® (Diamond), a global leader in the hospitality and vacation ownership industry, strengthens its commitment to exceptional customer service by building upon the foundation of The Meaning of Yes® with the launch of a 30 minute brand video featuring an in depth conversation with Chairman and CEO, Stephen J. Cloobeck. The Meaning of Yes® is a service excellence platform that empowers Diamond team members to deliver a branded hospitality experience to every owner, member and guest worldwide, as the company continues to grow and expand globally.

Diamond Resorts International® thrives upon the service excellence platform set forth by Stephen J. Cloobeck. By responding to customer feedback and engaging in cost efficient and effective solutions, Mr. Cloobeck has successfully developed a hospitality product that is much more than vacation ownership, but guarantees a lifetime of memorable vacation experiences to all owners, members and guests. The Meaning of Yes® ensures that every guest receives the vacation they deserve. Diamond team members are currently being trained worldwide to work collectively to improve the guest experience and commit to providing relaxation… simplified.

The rest of this article is for registered users only.
Login now or Register Free Here for full access to all articles, groups and forums.

Global hospitality and vacation ownership company promotes industry professional

DIAMOND RESORTS INTERNATIONAL® (Diamond), a global leader in the hospitality and vacation ownership industries, today announced Sarah Hulme has been promoted to Senior Vice President of Global Club Operations.

Sarah Hulme will continue to oversee worldwide club operations and management as well as all service contact centers, including the United States and European customer service departments. Additionally, Ms. Hulme will manage the continued development of THE Club® member offerings involving member benefits and the resort affiliate program, which has grown the resort portfolio to nearly 200 resorts providing a choice on every continent since 2008. Her expertise of THE Club® at Diamond Resorts International® will continue to position Diamond as a worldwide hospitality and vacation ownership leader.

The rest of this article is for registered users only.
Login now or Register Free Here for full access to all articles, groups and forums.

Global hospitality and vacation ownership company recognizes timeshare resale opportunities

Diamond Resorts International® (DRI), a global leader in the hospitality and vacation ownership industries, has today announced it is working closely with its European membership who have authorized a third party reseller, Travel & Leisure Group (TLG), to act as reseller for Diamond Resorts European Collection (DREC) points. This is the first time DREC members have had the opportunity to deal directly with an authorized reseller.

Travel & Leisure Group International Timeshare Resale Brokerage, is a family owned company working closely with developers and helping owners to sell their timeshare and buyers to make the right choice when it comes to vacation holiday ownership. A financially sound international timeshare company, TLG have steadily consolidated and expanded their business throughout the world, and says Maria Mills-Farinas, Managing Director of TLG, “we are delighted to be able to offer the consumer this new opportunity and to assist Diamond Resorts European Collection members with a never before offered opportunity as well as a reputable partner and process. Many of the members have been with Diamond for a very long time and it’s time for them to let someone else enjoy what they have for so many years. And we are glad to be a part of that process, to help them find an alternative.”

DRI is also exploring alternative pathways for its points members in North America. According to Stephen J. Cloobeck, Chairman and Chief Executive Officer, Diamond Resorts International®, “The U.S. market is over-saturated with resale companies. Just turn on any cable television station and you can hear the enticing ads. We owe it to our members to provide them with the due diligence to explore the best possible resale opportunities available, if they exist, so we will take the time to monitor our European business model with a single authorized reseller and see if that transposes in the U.S. and adheres to state regulations, our club constitutions and our home owners associations.”

Diamond Resorts International® continues to expand and seek efficiencies in all facets of its operations. Now, more than ever before, DRI is helping families enjoy the benefits of vacation ownership and the importance of spending time with each other.

Annually, nearly 1.4 million owners, members and guests enjoy the simplicity, choice and comfort Diamond Resorts International® offers through our branded hospitality experience.

Diamond Resorts International®, with global headquarters in Las Vegas, Nev., is one of the largest vacation ownership companies in the world with more than 160 branded and affiliated resorts and over 24,000 guest beds in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Offering simplicity, choice and comfort to more than 400,000 owners and members through the branded hospitality service of more than 5,500 team members worldwide, Diamond Resorts International® is dedicated to providing its guests with effortless and relaxing vacation experiences every time, for a lifetime. To learn more, visit DiamondResorts.com.

Further details about the 2010 TATOC conference “Working Together” have been announced. The event is being held at the Nottingham Belfry from Friday 26th March to Sunday 28th March, 2010.

Stephen J. Cloobeck

Stephen J. Cloobeck is the Chairman and Chief Executive Officer of Diamond Resorts International®.  Mr. Cloobeck has over 25 years of experience in development, construction, management, operations, marketing and sales of real estate properties including vacation ownership resorts, hotels, retail shopping centres, office and apartment buildings.

Today, Diamond Resorts International®, with global headquarters in Las Vegas, Nevada, USA, is one of the largest vacation ownership companies in the world with more than 160 branded and affiliated resorts and over 24,000 guest beds in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Offering simplicity, choice and comfort to more than 400,000 owners and members through the branded hospitality service of more than 5,500 team members worldwide, Diamond Resorts International® is dedicated to providing its guests with effortless and relaxing vacation experiences every time, for a lifetime.

Mr. Cloobeck is widely recognized as one of the most innovative, successful and accomplished entrepreneurs in the global vacation ownership industry and under his leadership, annually, nearly 1.4 million owners, members and guests enjoy the simplicity, choice and comfort Diamond Resorts International® offers through its branded hospitality experience.

This year’s conference is expected to surpass previous records for attendance and sponsorship.  It is the ideal event for timeshare owners and industry professionals to network while enjoying superb speakers.

Details of other speakers will be announced soon.

Booking forms are now available to download at www.timeshareassociation.org
For more information please contact harry.taylor@timeshareassociation.org
Telephone 00 44 (0)161 237 3611   Fax 00 44 (0)161 237 3611

Indianapolis-based company provides business process management and online survey solutions

Mobius Vendor Partners, LCC, (MVP) has announced that the Indianapolis-based company has marked its tenth year providing business process management and online survey solutions to companies, associations and non-profit organizations.

The company was founded in 1999 and since that time as served their clients in many capacities primarily as offering management advisory services focusing on process development and project management.  With a reputation for staying current with industry trends and its changing business requirements, MVP roster of available services includes business planning, financial analysis, market research, marketing management, process improvement and business relationship management.

Most recently, MVP created CustomerCount®, an Online Feedback System which tracks the reservation, sales and vacation experiences.

Robert A. Kobek, RRP, MVP’s President, began his career as the Indiana Liaison for U.S. Senator Vance Hartke and then spent two years as Director of Special Projects for the Indiana General Assembly Speaker of the House.  His ownership of AMI Telemarketing, Inc. was the beginning of his expertise as B2B marketing professional.  He has been named as a member of the “Outstanding Young Americans.”  Kobek founded Mobius in 1999 which is well known for its strategic business process management for the hospitality and resort industry. Kobek also serves on several ARDA committees.

Over his career, managing partner of MVP, William Morris, CPA, had direct responsibility for turn-around situations, several start-ups, capital funding, acquisitions and large-scale planning and development assignments.  Bill was also Vice President of Finance, Planning and Development for Resort Condominiums International which saw its revenues increase from twenty-fold to over $350 million during his 10-year tenure. Morris has also held the position of CEO for a high net worth Family Office, with management and oversight responsibilities for business, traditional and venture investments.

Since founding Mobius Vendor Partners, Kobek and Morris have grown their staff to 17 and a client base of over $5,000,000.  The MVP management team is well known for their technological expertise and management relationship skills and frequently called upon to speak at industry events around the county.  Bob Kobek is the current Chair of the Board of Advisors of the Information Services and Operations Management Advisory Board, Department of Miller College of Business at Ball State University and Women in the Industry.

Some of MVP’s and CustomerCount’s clients over the years include RCI, The American Telemarketing Association, Diamond Resorts International, The American Resort Development Association, Calderon Textiles, Royal Aloha Vacation Club, Golden Rule Insurance Company, and others companies in and outside of the timeshare industry.
For more information visit www.customercount.info or www.mobiusvp.com or call 317-816-6000.

Year of the Customer Initiative Gets Boost from Cloobeck’s ‘The Meaning of Yes(SM)’

Diamond Resorts International® (DRI), a global leader in the vacation holiday ownership industry, sets itself apart during this economy with its company-wide commitment to provide customers with service excellence through its corporate ideology of ‘The Meaning of Yes(SM).’

Stephen J. Cloobeck, Chairman and Chief Executive Officer, today announced “While other hospitality and travel companies are abiding by, what some in these industries refer to as, ‘a post 9-11, no waivers, no favors’ philosophy, DRI continues to strengthen its commitment to providing customers with service excellence through ‘The Meaning of Yes.’ We continue to position DRI apart from our competitors in two very different, but most important, functional aspects by first bringing the component of hospitality to the timeshare industry and secondly by servicing our customers by saying yes.”

Recognizing that building lasting customer relationships is significant to the short-term growth and long-term health of Diamond Resorts International®, Cloobeck developed The Meaning of Yes as a fundamental ideology for the company’s workforce.

According to Cloobeck’s The Meaning of Yes – Any successful business builds customer value through trust-based products and purposeful relationship management and at DRI, we continue to deliver on our promise of growth for THE Club® product through expanded member benefits and resort affiliations. Specifically, our customers continue to ask for more exchange and points-redemption opportunities as well as more resort locations and we continue to steadily build the most sought-after vacation ownership and holiday membership product available in the marketplace today. “Quite simply,” implores Cloobeck, “we continue to say yes to our customers.”

“As a company,” continues Cloobeck, “we share mutual interest with our customers in each other’s success – our customers want us to succeed and we in turn want them to trust in us to deliver on our promise to them. In effect, we are collectively saying yes to each other.”

As hotels and other timeshare companies limit customer benefits and, in effect, shorten the quality of the stay, DRI is bridging communication and service gaps between resorts, customers and corporate. Launching educational enrichment seminars at resort locations in the UK and in the States, DRI invites members to half-day seminars to learn more about the product and the company so that both can better serve each other. Members get updates on new tools available for them to further enjoy their vacation lifestyle product and the company benefits by receiving instant feedback about what they are doing right and what needs improvement.

Annually, nearly 1.4 million owners, members and guests enjoy the simplicity, choice and comfort Diamond Resorts International® offers through its branded hospitality experience. Says Cloobeck, “At DRI, it doesn’t make a difference what the customer asks; the answer is still yes. We work hand-in-hand with all of our divisions to create a positive customer experience. We collectively deliver the meaning of yes, and it starts with the chairman of the company. The meaning of yes is what defines our success.”

Diamond Resorts International®, with global headquarters in Las Vegas, Nev., is one of the largest vacation ownership companies in the world with more than 160 branded and affiliated resorts and over 24,000 guest beds in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Offering simplicity, choice and comfort to more than 400,000 owners and members through the branded hospitality service of more than 5,500 team members worldwide, Diamond Resorts International® is dedicated to providing its guests with effortless and relaxing vacation experiences every time, for a lifetime. To learn more, visit www.DiamondResorts.com.

Cloobeck’s global expertise and national presence make him uniquely qualified to lead NVCI

Stephen J. Cloobeck, Chairman and Chief Executive Officer of Diamond Resorts International® (DRI), has been elected as Chairman of the Board for the Nevada Cancer Institute (NVCI) effective July 1, 2009. Cloobeck succeeds founding Chairman of the Board, Heather Murren, who served as the Institute’s only chairman since NVCI was founded eight years ago.

John C. Ruckdeschel, M.D., NVCI director and CEO, said “I’ve watched Heather build up the Institute from our very first day. She has done a remarkable job and has achieved so much in such a short time. On behalf of the Institute, I thank Heather for her leadership and vision, and I look forward to working with Stephen and continuing the mission of NVCI by taking the Institute to the next level of research and care.”

Nevada Cancer Institute (NVCI) is the official cancer institute for the State of Nevada. A nonprofit organization, NVCI is committed to reducing the burden of cancer by pursuing the development of a comprehensive cancer research institute, as defined by the National Cancer Institute. Through the knowledge and expertise of the finest scientists, clinicians, educators and caregivers, the Institute provides hope to communities in Nevada, the southwest and beyond through research, education, early detection, prevention and high quality patient care. NVCI is striving for a future without cancer that is achieved through initiated and collaborative research in basic, clinical and population science. Learn more. www.nevadacancerinstitute.org.

Outgoing Chairman Heather Murren stated recently, “I am very proud and touched to be able to entrust my duties as chairman to someone as dedicated to the mission of the NVCI as Stephen. He is not only passionately committed to serving those in our community touched by cancer but also to advancing science and finding a cure.”

Having served as a member of the NVCI Board of Directors since 2003, Stephen J. Cloobeck is also a member of its executive committee and has chaired NVCI’s buildings and grounds committee and is a founder and ongoing philanthropic supporter of the Institute. Additionally, Mr. Cloobeck has served as a member of the American Resort Development Association (ARDA) and is active in a wide range of community affairs on the local, state and national levels. He is a founder of the Brent Shapiro Foundation for Drug Awareness and recently concluded his service on the Board of Directors of the Hebrew Academy. He also works with many charities and civic organizations, including the Prostate Cancer Foundation, Kids Charities.org, the Police Athletic League, Boy Scouts of America, Inner City Games, Alzheimer’s Association, Andre Agassi Charitable Foundation and Autism Speaks, as well as numerous regional organizations.

“Just as Diamond Resorts International® is committed to providing its owners, members and guest with simplicity, choice and comfort on a global scale, I am honored to share my financial expertise, international business development success and organizational leadership qualities with NVCI to further their collective commitment to supporting research to find a cure for cancer and with reaching its goal of becoming a national center of excellence,” says Cloobeck.

About DRI

Diamond Resorts International®, with global headquarters in Las Vegas, Nev., is one of the largest vacation ownership companies in the world with nearly 150 branded and affiliated resorts and more than 23,000 guest beds in 21 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Offering simplicity, choice and comfort to more than 380,000 owners and members through the branded hospitality service of more than 5,500 team members worldwide, Diamond Resorts International® is dedicated to providing its guests with effortless and relaxing vacation experiences every time, for a lifetime. To learn more, visit DiamondResorts.com.