Resort Fiduciary Services Limited, Providers Of Administration Support Services To The European Timeshare Industry, Chooses Merlin Software To Run Its Entire Operation

January 27, 2010 by Perspective Magazine | Timeshare & Fractional Reviews

“Merlin Software simply has exactly what we need to run our entire business and provide the best service for our clients” said Andrew Horton, managing director of Resort Fiduciary Services. “No other software provider comes close”.

Resort Fiduciary Services (RFS) provides outsourced services and facilities to help resorts and businesses run more efficiently. These services include processing multi currency credit card payments over the web, club administration including resort inventory control and membership records and stakeholder services.

“Our aim is to help businesses make savings in staffing and administration costs so we have a lot in common with Merlin. Their technology makes it easier to streamline business processes and we can pass this saving on to our clients”.

Merlin is integrated business application software for all sectors of the vacation ownership industry from developers to home owners associations. All the functionality required to run a business in this industry, from marketing and sales to front and back office, is included. Merlin is served across the internet and provides a single integrated business solution for today’s timeshare and hotel industry. Users simply access the software securely via a web browser from anywhere at any time without the need of expensive link lines and hardware installations.

Chief software developer Mike Pnematicatos said: “RFS’s clients sell a range of different products and Merlin can easily handle all of this for them while our fully integrated accounting package means that RFS doesn’t need to run any other software which is a great cost saving”.

“It is clear that Merlin has been developed by people who understand the timeshare business in general but also what RFS as a company wants to offer its clients. Their on-going support is superb and I am certain Merlin will enhance the services we provide – and may even add to them” Mr Horton explained.

Merlin is the leading industry software provider using the new technology of Cloud Computing to deliver software direct to an internet browser.  Merlin is resource light, incredibly intuitive and allows unlimited users and multiple locations to access the software securely in real time from anywhere in the world. It enables resorts and hotels to benefit from time and cost savings – yet still be at the cutting edge of internet technology.

About Resort Fiduciary Services
Resort Fiduciary Services was established in 2004 by Andrew and Mike Horton. They recognised that timeshare businesses in Europe needed specialist support services and that it was more cost effective for resorts to outsource these rather than employ additional administrative staff. Today RFS provides administration to support to a number of organisations in Europe.

For more information on Resort Fiduciary Services please contact Andrew Horton by email at enquiries@resortfs.co.uk.

About Merlin Software
Merlin Software for Vacation Ownership has been developed by Mike Pnematicatos who has over 20 years experience in the timeshare industry in sales, marketing and resort management.

Using the latest web technology, Merlin is the complete software package for today’s hospitality industry and can handle all types of timeshare and holiday product.

Merlin Software incorporates modules for sales, marketing and front and back office. Its inherent flexibility means it can operate all types of sales activity and holiday product.  As Merlin is served over the Internet there is no requirement for any expensive communication links or set up fees and can be accessed from wherever there is an Internet connection.

For more information on Merlin Software for Vacation Ownership contact Mike Ashton on +44 7753 910 788 (UK), email mikea@quickmerlin.com  or visit www.quickmerlin.com.


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