Prestigious Silver ARDY Awards Earned By Tapestry Resort Employees
April 23, 2010 by Perspective Magazine | Timeshare & Fractional ReviewsRecognizing Two of the Finest in the Vacation Ownership Industry
Tapestry Resorts, a full-service hospitality management company, has garnered two Silver ARDY Awards from the American Resort Development Association (ARDA) at their annual Awards Gala.
The ARDYs showcase outstanding accomplishments among individuals, teams, resorts and companies in a variety of categories. Tapestry Resorts had two silver finalists in management and administration: Janeth Olachea, general manger of the Park Plaza in Park City, Utah, and Jennifer Laboy, a front desk agent at Club Cala Resort in Boqueron, Puerto Rico.
“Winning two silver ARDYs out of over 400 submissions is a remarkable achievement,” said John Small, chairman of Tapestry Resorts. “Olachea and Laboy consistently demonstrate a dedication, initiative and leadership that go beyond their job duties, plus an impeccable level of customer service. It’s an honor to have their efforts recognized by our peers.”
A seasoned hospitality professional, Olachea has been working for Tapestry Resorts for almost nine years. Since 2007 she has worked at Park Plaza, a high-volume vacation ownership timeshare resort. As general manager she oversees all aspects of the resort’s day-to-day operations. She is responsible for achieving maximum resort profitability through revenue generation, cost-control and guest satisfaction, as well as providing leadership and business support for vacation ownership sales efforts.
Laboy began her Tapestry Resorts career in 2007. As front desk agent/activity coordinator at Club Cala Resort, she is responsible for providing attentive, courteous and efficient service to guests throughout their stay, while maximizing room revenue and occupancy. Laboy consistently looks for ways to make guests’ stays more enjoyable, including developing activities for both adults and children.
For more information on the 2010 ARDYs and a list of winners and finalists, visit http://www.ARDA.org/awards
About Tapestry Resorts
For every client, Tapestry Resorts weaves a team of experienced thought leaders and skilled team members who exemplify its tagline: “We Listen, We Deliver, We Guarantee It.” For more information, visit http://www.tapestryresorts.com.
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