Hapimag & Dial An Exchange Announce New Partnership
April 6, 2009 by Perspective Magazine | Timeshare & Fractional ReviewsDial An Exchange and Swiss based resort operator and provider of holiday rights of residence, Hapimag, this week announced the signing of a new agreement. The agreement will see members from each organisation gaining access to new holiday destinations via inventory sharing. The new agreement was negotiated and concluded by David Lilley, Managing Director of the Dial An Exchange European region and Robin Nicholson, Hapimag’s Head Of Business Development.
Dial An Exchange has in excess of 250,000 members around the world and some 40,000+ members in the region of Europe. The organisation has fast gained a global reputation as a flexible and efficient exchange provider. The fact that a significant portion of the members who now use Dial An Exchange joined through word of mouth recommendation is some measure of their growing stature in global timeshare.
With a ten year trading history and offices in the major contiments of Australia, South Africa, Asia, USA and Europe, Dial An Exchange has historically focused its efforts on working direct to consumer. However, in the last 12 months, it is clear that the timeshare industry is ready to embrace new ideas and a more customer friendly approach. As a result, DAE is now increasingly considered as a viable option for business alliance by existing operators and new entrants into the timeshare industry.
With 58 resorts and some 140,000 members, Hapimag is the largest provider of rights of residence in Europe. With the purchase of shares, 58 holiday resorts (3 of which are houseboat home ports) with more than 5400 apartments and hotel rooms, can be used rent-free in accordance with a points system. The resorts are located in 18 countries in Europe, Africa and the USA. The company has about 1700 employees worldwide and a turnover of Euro 156.3 million in 2008 . With a reputation for consistent quality standards and reliable service this new deal allows Hapimag to offer their members access to International destinations.
Commenting on the new alliance DAE Europe Managing Director David Lilley said “When I joined DAE in January 2008, I was optimistic that we would be able to announce a few major agreements inside my first two years… so I am pleased we have managed to win an exciting agreement with Europe’s largest provider of rights of residence. What is particularly pleasing is that Hapimag are a business that I respect immensely”.
Robin Nicholson Hapimag’s Head Of Business Development was equally pleased with the new arrangement “This new arangement gives our members the opportunity to try resorts other than those in the Hapimag portfolio. Importantly this means accessing International destinations. I have been impressed by the commitment of the DAE team to working with us and by their focus on delivering strong service to their customers”
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