Buzz Waloch, from the timeshare resort industry’s premier collection agency, Aspen National Collections, recently announced their latest service: Aspen is now offering to make automated calls to remind timeshare owners or members to return their proxies for a nominal fee. In addition, Aspen will provide the resort with any updated phone numbers obtained during the process.
“My associate, David Combs, and I attended a timeshare board members’ meeting last fall. One prevalent topic was how difficult it is to communicate with owners who are dispersed over a wide area,” says Waloch. “I mentioned that at Aspen, we often use our auto-dialer under the auspices of our ‘Resort Services’ division to leave recorded messages for thousands of people at a time for a very low price. Using an automated system costs a fraction of what it takes to make individual, dialed calls. Plus a timeshare owner receiving a simply-phrased reminder to ‘please remember to return your resort proxy by such-and-such date’ usually recognizes it as a service to them. Owners will particularly appreciate the cost savings when compared to making time-consuming phone calls or sending expensive mail.”
The rest of this article is for registered users only.
Login now or Register Free Here for full access to all articles, groups and forums.
Tags: Aspen National Collections, Timeshare, Timeshare Owners, vacation ownership
Original Source: Aspen to Assist Timeshare Resort HOAs in Obtaining Proxies
Perspective Magazine is the leading independent trade publication for the timeshare and fractional ownership industry globally; publishing five regional titles covering North America, Latin America, Europe & Middle East, Asia Pacific, South Africa.