Hutchinson Announces New Group Appointment
July 30, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
Hutchinson & Co Trust Company and Citadel Trustees are pleased to announce the appointment of Chris Allen to its senior management team in the newly created role of Associate Director - Client Services and Business Development.

Peter Hutchinson, Group Chairman, commented “We are delighted to have Chris on board. His experience and drive will contribute significantly to Hutchinson’s long held aims of providing our Clients with a service that is second to none. We are also committed to extending our consultancy services to those new to the industry and to our existing clients in none timeshare related activities. We see Chris as the ideal person to help ensure that we meet these objectives.

Chris, who takes up the post at the end of August, previously worked for Petchey Leisure, Interval International and RCI. He will be responsible for the Group’s Sales and Marketing activities and for increasing “brand awareness”. Since the launch of Citadel Trustees a year ago, the Group has experienced an encouraging number of new enquiries from developers looking to enter the fractional ownership, buy-to-let and other none mainstream markets. The aim going forward is to expand this side of the business, combining Chris’s wealth of experience with that of our existing team.”

With a highly experienced team of multilingual staff based in offices in the UK, Spain, India and China, the Group has been providing Trustee and Stakeholder services to the leisure and real estate industries for over 25 years, handling in excess of $130 million/£65 million client funds annually.

For further information on the Group and its business services please visit www.hutchtrust.co.uk and www.citadeltrustees.com, or contact by email enquires@hutchtrust.co.uk and enquiries@citadeltrustees.com.


Diamond Resorts International Hires Experienced Industry Executive As National Director Customer Care Center
July 30, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
Diamond Resorts International®(DRI), a global leader in the vacation ownership industry, has appointed Sean Connolly as National Director Customer Care Center for DRI. Connolly will initially be responsible for developing and implementing DRI’s new state-of-the-art call center, including strategy, development and business procurement of DRI’s telephone originated marketing programs.

Diamond Resorts International®(DRI), a global leader in the vacation ownership industry, has appointed Sean Connolly as National Director Customer Care Center for DRI. Connolly will initially be responsible for developing and implementing DRI’s new state-of-the-art call center, including strategy, development and business procurement of DRI’s telephone originated marketing programs. Connolly will report to James R. Danz (”Jim”), DRI’s Chief Marketing Officer.

“With our National Customer Care Center primed for launch later this year having Sean onboard will be a key component in our success,.” says Jim Danz., “His prior call center experience coupled with the strongest marketing team in the industry and innovative lead generation programs will promote the DRI hospitality brand while driving qualified tours to our U.S. sales centers.”

Connolly has over 13 years experience in all facets of vacation ownership marketing and sales with a successful track record of developing cost effective specialty marketing programs such as owner referral, trial ownership, target specific mini-vacations, in-house marketing, day drive tours, owner upgrade telesales, and lead generation programs. Previously, Sean served as Vice President of Marketing for DRI’s Polo Towers; one of the largest and most successful resort developments in the timeshare industry. Sean has also served as Project Director for Marriot Vacation Club International’s Las Vegas Call Center.

“Over the next few months our marketing efforts will be augmented by the opening of our state-of-the-art National Customer Care Center in DRI’s new global headquarters,” says Simon Crawford-Welch, DRI’s President & Chief Operating Officer. “Sean’s extensive management experience and proven ability to strategize and implement profitable call center operations will be key in developing world- class outbound programs that drive tours to our current and future sales centers.”

Diamond Resorts International®, based in Las Vegas, Nev., is one of the largest vacation ownership companies in the world with more than 110 branded and affiliated resorts and nearly 23,000 guest beds in 14 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean and Europe. Offering simplicity, choice and comfort to its more than 360,000 owners and members through the branded service of more than 5,500 team members worldwide, Diamond Resorts International® is dedicated to providing its guests with effortless and relaxing vacation experiences every time, for a lifetime.

For more information, visit www.DiamondResorts.com


Vacation Ownership Investment Conference - Register Now & Save 10%
July 30, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
Perspective International Ltd is proud to be a Media Sponsor of the 10th Annual Vacation Ownership Investment Conference.

In addition, Perspective International Ltd is pleased to provide you with a special opportunity to attend this year’s conference and receive a 10 percent discount off the registration fee.

To receive this discount visit www.vacationownershipinvestment.com and when registering enter the promotional code “PERSPECTIVE“.

Vacation Ownership Investment Conference
October 6-9, 2008
The Peabody Orlando, Orlando, Florida, USA

The Vacation Ownership Investment Conference is the foremost event focusing on the successful resort financing, development, branding, marketing, selling and management of vacation ownership properties. Whether you are a new entrant into the industry or a seasoned veteran, take this opportunity to expand your knowledge, explore new ideas and make valuable contacts.

Register Now At www.vacationownershipinvestment.com


Robb & Stucky Resorts Selects President
July 29, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
With the expansion of its clientele from residential homeowners to an increasing number of hotels and resorts, Robb & Stucky, one of North America’s largest home furnishings and interior design companies, has recently tapped Dan Lubner for the position of president of its newly formed Resorts Division.

In his new role, Lubner will continue to direct interior design and purchasing-related services to hospitality, timeshare and fractional ownership properties as well as other commercial clients in North America and international locations.

Previously serving as vice president of marketing and business development, Lubner has been an influential component in developing the model-merchandising program at Robb & Stucky and instrumental in the growth of it commercial customers.

With nearly a decade of experience in the marketing and home furnishings industry, he began his career with the interior design and premier home furnishings retailer in 2000, holding managerial positions in several of the company’s locations throughout Florida. He also served as regional general manager in Southwest Florida and was promoted to vice president of marketing in 2006. In his corporate marketing role, Lubner expanded relationships with leading builders and developers, overseeing all marketing and business development efforts at the company’s 15 locations nationwide. Heholds a bachelor of arts degree in communications from the University of South Florida.

Under his guidance, the furniture and design powerhouse has completed furnishing packages for dozens of condominiums in Costa Rica, where Robb & Stucky has also opened its first international design studio and showroom, and has recently signed a multi-million dollar contract with a major publicly-held U. S. timeshare developer for the renovation of units.

Robb & Stucky provides complete turn-key furnishings for commercial clients and often creates custom-designed furnishings. They also coordinate every facet of the design, manufacturing, shipping, import documentation and installation process, with all items arriving within development deadlines, including housewares and electronics.

Founded in 1915 in Fort Myers, Florida, Robb & Stucky is a nationally respected interior design and premier furnishings retailer with showrooms in Florida, Texas, Arizona and Nevada. For more information, visit www.RobbStucky.com

For additional information, contact Dan Lubner at 239-561-6070 or Marge Lennon at 239-482-3891


Group RCI Announces New Chief Technology Officer
July 29, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
Group RCI, a global leader in leisure real estate and one of the Wyndham Worldwide family of companies (NYSE: WYN), today announced the promotion of Brad Dettmer to the position of chief technology officer. In his new role, Dettmer will oversee the leadership and direction for Group RCI’s IT function globally, with matrix accountability for its regional IT Teams worldwide. He will report directly to Tom Edwards, chief financial officer, Group RCI.

Dettmer joined RCI in 1988, serving most recently as the vice president of Information Technology and prior to that as senior director of the Global Technology Group and project director of the Global Points Network. During his nearly 20 years with the company, he has proven his leadership skills by directing organizations, implementing successful business changes and administering multi-million dollar global projects and budgets. In addition, he worked for Sallie Mae Servicing for three years as senior manager of the Internet Application Group.

“We are extremely pleased that Brad will now be leading the IT function for our company worldwide,” said Geoff Ballotti, president and CEO, Group RCI. ‘His in-depth knowledge of Group RCI’s global business and technology portfolios will serve as an asset to our entire organization going forward.”

Dettmer earned his BS degree from Indiana University’s School of Business. He was part of the ARDA Technology Committee for three years, and has been a CIO Executive Counsel Member since 2007. Brad will be working out of the Indianapolis, Indiana offices of Group RCI.


About Group RCI
Group RCI, part of the Wyndham Worldwide family of companies, (NYSE: WYN) is the worldwide leader in vacation exchange and the European leader in vacation rentals, with exclusive access for specified periods to more than 67,000 vacation properties in approximately 100 countries. The company is comprised of vacation exchange, including RCI®, the worldwide leader in vacation exchange and provider of travel services to businesses and consumers and The Registry CollectionÒ, the world’s largest luxury exchange program; vacation rentals, including Endless Vacation RentalsSM , Landal Greenparks®, Novasol®, and more than 30 other vacation rental brands, through which vacationers can rent a variety of property types, from city apartments to villas; and NorthCourse®, Leisure Real Estate Solutions, an international leader in providing a full spectrum of advisory, research, and asset management services. Wyndham Worldwide Corporation is one of the world’s largest hospitality companies with leading brands in lodging franchising, vacation ownership, vacation rentals and vacation exchange. For additional information visit www.grouprci.com or the media center of www.wyndhamworldwide.com.


Quintess, The Leading Residences Of The World Expands Vacation Offerings Into Asia
July 29, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
Luxury destination club, Quintess, The Leading Residences of the World (LRW), announced three Q Leading Experiences that will allow members to experience Southeast Asia in sumptuous style. Through a new partnership with Karma Resorts, Quintess, LRW members can enjoy vacations in spacious three- and four-bedroom private, free standing villas at the Karma Jimbaran and Karma Kandara resorts in Bali, and the Karma Samui resort in Thailand, which are also members of The Leading Small Hotels of the World.

The Karma Resorts villas feature all the luxury amenities found in Quintess, LRW residences in North America and Europe, including pools, state-of-the-art kitchens and home theater systems. In addition, guests can take advantage of the resorts’ gourmet dining and extensive spa and sports facilities.

“Partnering with this boutique Southeast Asian resort group makes it possible for Quintess to expand the scope of vacation possibilities for our members to the Far East,” said Ben Addoms, Quintess, LRW Founder. “Karma Resorts not only offer luxurious accommodations in exotic settings, but also a holistic approach to health and wellness.”

Karma Jimbaran, Bali: Set on a hillside overlooking Jimbaran Bay, Karma Jimbaran features a Balinese-influenced design that extends to the gardens, handcrafted teak furniture and the open-pavilion-style of the private villas. Dining options include the modern Mediterranean and Indonesian cuisine served at di Mare restaurant or meals prepared by a private in-villa chef.

Karma Kandara, Bali: Designed in an elegant style that combines ultra-modern with traditional Balinese touches, Karma Kandara is perched atop a precipice that offers views of Bali’s pristine southern beaches. Each private villa is decorated with local artwork and Balinese antiques. Guests can enjoy cocktails in the resort’s open-air bar, and dine in its cliff-top restaurant or beach club.

Karma Sui, Thailand: Koh Samui, the third largest island in Thailand, is the setting for this sumptuous resort that features private villas furnished with teak furniture, Thai silks and antiques. Guests can sample the modern Thai cuisine of Padma restaurant, or have dinner prepared by a private chef in their residences.

All three Karma Resorts properties feature Chakra Spa & Wellness Centers, which offer a range of Far Eastern beauty and massage treatments that focus on the natural healing forces of the mind, body and spirit.

The three new Q Leading Experiences at the Karma Resorts complement the other eight experiences that Quintess, LRW offers its members for a total of eleven. Q Leading Experiences is a Quintess, LRW program designed to provide its discriminating members with additional unique and unforgettable vacations and memories, with the highest standard of hospitality in the most spectacular destinations worldwide. Other Q Leading Experiences are available in destinations including Australia, Bora Bora, Boston and Cape Cod in Massachusetts, Greece, Italy and Washington, DC.


About Karma Resorts
Karma Resorts is a new wave of luxury resorts that offer lifestyle, elegance, value and creativity at the industry’s highest benchmark. Karma Resorts offer private, luxurious and spacious villa accommodations and seamless service. The villas sit within resort infrastructures and the guest experience is both extensive and intimate. The Karma Resorts concept is to provide a luxurious lifestyle-based environment with all the trimmings of a world-class resort, where facilities, service and guest experiences merge to create lifelong memories. www.karmaresorts.com

About Quintess, The Leading Residences of the World
Quintess, The Leading Residences of the World is a luxury destination club that creates highly personalized vacation experiences for its members. Quintess, LRW provides its members with access to 80+ multimillion-dollar residences in 40+ international resort and city destinations, including Aspen, Los Cabos, Florence, Hawaii, Jackson Hole, London, Napa Valley, New York City, Paris and Tuscany, among countless others. As part of Quintess, LRW’s strategic partnership with The Leading Hotels of the World, Ltd., the club now offers Q Leading Experiences at select member hotels of The Leading Hotels of the World around the globe. With 450+ members, the club’s member-to-home ratio is below six-to-one—one of the lowest in the industry. The company remains committed to financial transparency and full disclosure to its members and continues the practice of providing its members with third party audited financial statements. www.quintess.com.


Veras Group Launches As First Independent Consulting And Brokerage Firm Serving The Destination Club Industry
July 29, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
In an industry where acquiring new members is among the largest expense a company faces, the
destination club space has been in need of a change to its sales process. Now, it is getting the facelift it has needed — an unbiased and independent service that will streamline the buying experience and have a positive impact on the industry as a whole. Announcing the launch of The Veras Group, the first-to-market consulting and brokerage firm serving the destination club
industry.

Announcing the launch of The Veras Group, the first-to-market consulting and brokerage firm serving the destination club industry.

As the only unbiased source in the industry, The Veras Group will represent new member prospects to all destination clubs. This concept removes the time and frustration associated with researching clubs by offering independent, high touch point services that will help customers determine the membership that best serves their needs. The Veras Group will assist clients
in executing due diligence, clarify critical differences between clubs and determine optimal membership terms. There is no cost to become a client of The Veras Group.

“Acquiring new members is a substantial and recurring expense incurred by all Clubs. The Veras Group is a business development firm, employing its own client/member generating resources. There is no risk to the Club — just return,” said Jim Pippin, Founder and Managing Director of The Veras Group. “By aligning our clients with the proper destination club, we will create satisfied customers, and strengthen the industry.”

The Veras Group is the brain child of several experienced destination club professionals, Jim Pippin, David Gustafson and Levi Moe, and entrepreneur Rick Rolph. Because the team has been responsible for brokering almost five percent of all industry’s memberships to date, they realized customers needed more personalized attention and a more streamlined approach to choosing a club.

The Veras Group has identified over 30 factors vital to choosing the right club. By weighing each with their customer’s unique travel needs, The Veras Group can supply an objective analysis of each club by providing access to a proprietary portfolio of tools, resources and analysis to assist the decision making process. Once a client decides which club to join, The Veras Group determines the best membership terms available and secures them for the client.

For more information visit http://www.theverasgroup.com or call (888) 837-2707.


Learn About The Latest In The Travel Industry At World Travel Market
July 29, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
WTM 2008 Seminar, Conference and Events programme

The World Travel Market (WTM) 2008 and Conference and Seminar programme commences on Tuesday 11 November with the United Nations World Tourism Organisation (UNWTO) Ministers’ Summit and will run across three days culminating on Thursday 13 November with the WTM Global Economic Forum.

A full range of educational programmes focusing on key industry sectors within the travel and tourism industry including technology, airlines, responsible tourism, global trends forecast, gay travel, spa, health and wellness, cruise, PR and communications and ancillary markets have been developed to offer participants excellent insights and learning.

Commenting on this year’s programme, WTM Chairman, Fiona Jeffrey’s said, “This year’s conference and seminar programme is very comprehensive and explores a number of targeted influential sub industries within the marketplace. World Travel Market continues to push boundaries examining a wide range of subjects including global economics within the travel and tourism industry, technology, and responsible tourism.”

WTM Global Economic Forum
New for WTM 2008, The WTM Global Economic Forum will take an in-depth look at the economic outlook for the travel and tourism industry moving forward into 2009-2010. Chaired by retired broadcaster and economics journalist Peter Hobday, a longstanding presenter on the BBC4 radio programme Today and Newsnight, the panel of key economic experts will provide valuable insight for the tourism industry into the state of the world economy.

Given the recent slow downs and credit crunch taking place around the world, the forum will provide participants with valuable insight into the effects of the world economy on travel and tourism.

WTM World Responsible Tourism Day
Now in its second year WTM World Responsible Tourism Day (WTM WRTD), in association with the UNWTO and supported by leading international industry associations such as PATA and the World Travel & Tourism Council, will once again provide the travel industry with a full day of hard-hitting truths to increase awareness about responsible tourism.

The day will once again be chaired by world renowned BBC journalist Stephen Sackur and will include a special WTM WRTD live session of ‘Hard Talk’ with a senior internationally known figure, examining in detail just how companies can change and play a more responsible role within the industry. Other sessions throughout the day will focus on the role that operators and hoteliers can and should be playing in developing the sustainable tourism agenda and the issues they can impact and influence.

The Business Case for Responsible Tourism
Thursday 13 November will see an extension of the WTM WRTD programme with a conference investigating the financial profitability of practicing responsible tourism within an organisation. The conference will follow two main tracks focusing on hoteliers and tour operators including joint and segmented panel debate sessions and a networking lunch.

Aimed at corporate social responsibility directors and managers, marketeers, public corporate relations directors, managing directors, business owners, and responsibility policy makers the programme will take an in-depth look at the business case of making an organisation more socially responsible while still maintaining, and in most cases, increasing profits. Expert speakers from the travel and tourism industry will share their experiences and discuss both their successes and learning experiences.

UNWTO Ministers’ Summit
The prestigious UNWTO Minister’s Summit will again take place at WTM on Tuesday 11 November. This year’s topic, Responding to the economic downturn and staying with the climate and poverty reduction agendas, will delve into the global issue of poverty and the environment. Ministers from around the world will gather at this invitation only event to debate and discuss these important subjects, exploring how the travel and tourism industry can continue to combat poverty and climate change in the current economic market.

Airline Programme
A comprehensive airline programme will run across two days beginning with the Airline Head to Head on Tuesday 12 November. The session will cover a range of issues affecting the industry in the current turbulent market through an exclusive one-to-one interview with a top airline industry leader.

Taking a comprehensive look at the industry and the environment, Wednesday’s seminar will examine topics such as short haul flights vs. trains, taxation impacts on airlines and the subsequent impact on tourism, improved industry performance including better air traffic control, more efficient aircraft, bio fuels, and passenger offsetting and emissions trading schemes.

Eye for Travel - WTM Technology and Online Travel
WTM has partnered with Eye for Travel, who will be hosting three one day technology conferences at the exhibition. The first conference, Mobile in Travel takes place on Tuesday 11 November and investigates this groundbreaking new medium for communicating strategically to customers to engage, foster loyalty and increase revenue.

Technology participants interested in learning more about the evolution of online travel and its rapidly changing face, can attend the Online Travel Leadership Forum: Evolution of Online Travel on Wednesday 12 November.

Those interested in finding out about web content and the strategies behind effectively planning your web materials to engage customers are invited to attend Online Content and Conversion Strategies on Thursday 13 November.

Gay and Lesbian Masterclass
For the third consecutive year, WTM has invited leading gay travel marketing experts, Out Now, to present their research and findings on the gay travel market at WTM. This year Out Now will examine the essential knowledge the industry needs to capitalise on the much homogenised, but financially lucrative segment of the international travel industry. Gays and lesbians account for around 6% of the global population and around 10% of total travel expenditure.

WTM’s Out Now Gay Marketing Masterclass will be moderated by Out Now founder and CEO, Ian Johnson. This year’s Masterclass titled Homosexual, not Homogenous - The importance of market segments when selling travel to the lesbian and gay markets, will take an in-depth look at the various different sub markets within gay travel groups exploring how to best target each individual sub category.

China Now - WTM China-Contact Forum
Now in its third year the WTM China-Contact conference will follow on experiences learned from the 2008 Olympic Games in Beijing offering an interactive forum for discussion about how to develop business with China as a destination, service provider and tour operator. With the strong support of VisitBritain, China National Tourism Administration, Visit London, Kunming Municipal Tourism Board and the Pacific Asia Travel Association, top experts from tourism bodies and travel companies intimately involved in China are meeting at WTM on Wednesday 12 November to share their case studies with international tourism delegates.

For more information about these specific events and a full listing of the conferences and seminars taking place at WTM visit www.wtmlondon.com.


Celebrity Makes Major Purchase Of SPI Software
July 29, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
To accommodate recent growth and plans for expansion, Celebrity Resorts recently purchased Systems Products International (SPI)’s Orange Systems vacation ownership enterprise software suite. The SPI software will replace the legacy software from Resort Computer Corporation (RCC).
Matt Brosious, SPI director of sales, adds, “Celebrity Resorts is making a substantial investment in SPI Orange Systems Enterprise Software Suite. Many other major companies use SPI as a departmental solution for Sales, Reservations, Marketing, Dues/Loans accounting and so forth. Celebrity Resorts will be implementing all SPI modules on an integrated enterprise-wide basis and therefore represents one of the most important deals yet for SPI.”

Chief Operating Officer of Celebrity Resorts C. Craig Lewis says, “We were extremely impressed with SPI’s Orange Systems enterprise suite. The software is complete and easy to use, and its functionality will assist us in streamlining operations in our growing company. We were also pleased that our financial investment in the software affords us the convenience of being able to adapt the technology to truly fit our changing needs.”

For Scott D. Zane, Sr. Director of Support Services/IMS at Celebrity Resorts, it was all about the technology and flexibility. “With SPI’s Orange Systems software, we can meet many of our needs out of the box with a superior technology platform,” says Zane. “More importantly, SPI is an open system and having the ability to modify forms and reports, even develop new functions within SPI as our business evolves, was a primary consideration for our decision.”


About Celebrity Resorts
Founded in 1979, Celebrity Resorts has developed and managed numerous successful timeshare projects throughout the nation and in the Caribbean. The company is headquartered in Orlando, Florida, and currently has 16 resorts in six states, conducts business in more than 30 states, provides vacation services for more than 80,000 families on an annual basis, and has an extensive growth plan that includes adding resorts and project management properties to its portfolio in the near future. For more information about Celebrity Resorts, please visit www.celebrityresorts.com.

About SPI
SPI provides major developers of vacation ownership (timeshare, fractional, private residence club and others) with its .NET-based software as either an enterprise suite of software called Orange Systems, or in specific modules to handle marketing, sales, property management, finance, maintenance fee and receivables servicing, centralized reservations or Website access operations. Founded in 1978 and based in Miami, FL, SPI can be reached at 305-858-9505, sales@spiinc.com or www.spiinc.com.


Fairmont Palm Hotel & Resort Appoints Darrell Sheaffer As General Manager
July 29, 2008 by Perspective Magazine: Timeshare & Fractional News & Reviews · Leave a Comment
Philip M. Barnes, Regional Vice President, Middle East for Fairmont Hotels & Resorts is pleased to announce the appointment of Darrell Sheaffer as General Manager, Fairmont Palm Hotel & Resort.

‘We are delighted to have Darrell at the helm of this new iconic property on the Palm Jumeriah at a time when our brand is enjoying growing momentum in the region,’ said Barnes.

Barnes added.

In this new role, Sheaffer’s responsibilities will include overseeing the scheduled 2009 opening of the Fairmont Palm Hotel & Resort, located on the main truck of the Palm Jumeirah. The complex will encompass a 377-room luxury hotel with 588 vacation ownership residences. The resort will offer extensive meeting space, outdoor leisure facilities including a beach club and restaurant, a pool complex and children’s activity center, as well as a variety of internationally themed dining facilities featuring sea, garden or pool views and a Willow Stream Spa.

A seasoned hotelier, Sheaffer brings a wealth of international experience to his position with a career spanning over 30 years in four continents where he has held executive positions in several leading hotel companies including Ritz-Carlton and Mandarin Oriental. It is at the former where he devoted over 15 years in a variety of locations in North America and in the Middle East, including the Ritz Carlton in Doha, Qatar.

Sheaffer first joined Fairmont Hotels & Resorts in 2006 as General Manager for the Fairmont Turnberry Isle Resort & Club. It was here he was responsible for overseeing a $100m plus renovation and relaunch of the renowned south Florida resort, effectively repositioning the property as one of the top resorts in the southeast United States.

Sheaffer holds an Associate Degree in Business with a specialization in Hospitality management from Lansing College in Michigan, United States. He is married to Elaine, with two children, and shares a passion for golf, cycling and travel.

A leader in the global hospitality industry, Fairmont Hotels & Resorts is an extraordinary collection of luxury hotels, which includes iconic landmarks like the Fairmont Singapore, Fairmont Le Montreux Palace in Switzerland and New York’s The Plaza.

Fairmont hotels are one-of-a-kind properties where sophisticated travellers can discover culturally rich experiences that are authentic to the destination. Situated in some of the most exclusive and pristine areas in the world, Fairmont is committed to responsible tourism and is an industry leader in sustainable hotel management with its award-winning Green Partnership program. Fairmont’s portfolio includes 56 distinctive hotels, with plans to develop over 20 new properties in the coming years in destinations as diverse as Shanghai, Abu Dhabi and Anguilla.

Fairmont is owned by Fairmont Raffles Hotels International, a leading global hotel company with 90 hotels worldwide under the Raffles, Fairmont and Swissôtel brands. The company also owns Fairmont and Raffles branded Residences, Estates and luxury private residence club properties.

